Has a member of your sales team ever returned from a customer call frustrated that they didn’t “click?” While you may chalk it up to a difference in personalities, your salesperson isn’t far off the mark. It’s the failure of two brains to “click” that causes the disconnect in communication. The way we think involves …
Whole Brain Thinking involves the understanding of how the brain takes in, processes and communicates information. Implementing the whole brain thinking process can be an incredibly effective way to increase your sales’ team cohesiveness and can result in: * Better internal team communication * Shorter and more effective meetings * Improved customer service …just to …
You peruse the reports. You lean back in your chair, kick your legs out in front of you, scratch your head and rub your chin. Then you throw your hands in the air and ask an age-old question: “Why aren’t we getting solid sales outcomes?” Too often this becomes a rhetorical question. Some members of …
It was 1989. Robert B. Cialdini was a 43-year-old college professor and self-proclaimed “patsy” – he answered every phone call, even during dinner, and patiently listened to the telemarketers on the other end of the line. And then he would inevitably buy something. But every time he made a purchase, he felt taken advantage of, …
It’s been said that opposites attract, and Hollywood has certainly provided society with myriad mismatches of two people with vastly different personalities and styles who have gotten along swimmingly: Laverne and Shirley, Oscar and Felix, Lady Gaga and Tony Bennett… just to name a few. These pairings have proven to be entirely entertaining… and exceedingly …
There’s a point in development that every company hits sooner or later – a wall in their growth and sales that they just can’t seem to bypass. After you’ve grown for awhile, your ability to succeed is no longer dictated purely by how well you advertise your products; it’s directly affected by elements like sales …
You can recognize them from a mile away. They don’t know where to park or where they’ll be eating lunch. They walk with a little too much confidence, exhibit just a tad too much enthusiasm, and always have an uncertain look in their eyes. They are new sales people, and the future of your company …
In 1982, a little league team from Kirkland, WA, won the Little League World Series by defeating a team from Taiwan. It was a remarkable victory. No American team had won an international Little League World Series Championship in more than 10 years. Taiwan had been riding a 31-game winning streak. Few gave Kirkland much …
Joe Girard is the greatest salesperson to have ever walked a car dealership’s lot. During his illustrious 14-year career, he sold more than 13,000 automobiles, including 18 in one day, 174 in one month and a whopping 1,425 in a single year. His feats have been chronicled in several books, including the Guinness Book of …
