Archives - April 2018

  Problems are a normal part of doing business. If you do not have any problems with customers now, you will in the future. Someone in their organization, or yours, will eventually create one.  How your people handle it when the time comes can make or break your relationship with them. How do your sales …

At sales meetings, I like to hand out Double Stuff Oreos and watch people enjoy them. At least half the group wants to know where the milk is!  I enjoy seeing how people eat them.  Some eat them whole, and others pull them apart and eat the cream first.  After they have enjoyed their cookies, …